404 Our Services | Sapphire Voyages
+94 11 4848466 info@exotic-sapphire.com

Services We Provide

We provide full support to charter operators, internet based Tour Operators as well as FIT, Groups & MICE specialists on the following domains:
ACCOMMODATION

Selection of accommodation of all categories (from low-budget-self-catering units to exclusive Deluxe Hotels, as well as Villas and special type accommodation) at most competitive conditions.

CONTRACTING / PRODUCT

In the contract between Exotic Sapphire Voyages and its customers the following are the basic features:

  • Competitive prices
  • Allocation with short releases
  • Strong Early Booking discounts and benefits, aiming to stimulate sales before the season`s start.
  • Privileged children’s policy.
  • Secured room availability during high season without any risk for our partners
  • Yield management
  • Maximization of the load factors of our principals.
  • Promotional rooms with special conditions for certain arrivals that additional support is required.
  • Seasonality that meets the needs of the origin market of the tour operator.
  • Substantial “Added Value” included in the contracted rate.

RESERVATIONS

Our Reservation Dept. consists of a skilled team, having knowledge of the product and the needs of every Tour Operator. And speaks following languages

  • English
  • Sinhalese
  • Tamil
  • Hindi
  • French
  • Czech
  • Arabic
  • Malay
  • Malayalam

The latest version of our reservation software, ABS (Automatic Booking System) allows to “handshake” with any reservation software our partners are using 24 hours a day, all year round. Individual bookings can be made online through our B2B system. Personal approach; every Tour-Operator has a specific reference person within the Reservation team and the Reservation Call center is available 24/24 365/365 to reply to any queries or special requests.

LAST MINUTE & YIELD SUPPORT

Weekly special offers in accommodations of all classes. Being in contact with our charter operating partners and having up to date information about the available seats, we produce specific offers assisting them to fulfill committed charter seats. Providing partner tour operators with extra allocation & shorter release, according to their specific needs in order to increase both sales and competitiveness in their markets.

GROUPS & INCENTIVES

Within our company, there is an incorporated independent department, specialized in the organization of leisure groups and MICE. Our team consists of multilingual and dynamic professionals, having an extensive experience and knowledge of all aspects of tourism and an in-depth understanding of the destination of Sri Lanka, its local facilities and services on offer. They are dedicated to cater any requirement with the most flexibility for any custom designed package regardless the size of the group (from small special interest groups to extended congresses) in order to meet any group specification and budget restriction. We emphasize on creativity, cost-efficiency and excellence in designing, planning and implementing outstanding group travel, corporate meetings, incentives and special events. Throughout the years we have built a vast network of reliable local suppliers and associates with whom we have strong strategic partnerships: we work closely with more than 1,000 hotels, all types of dining venues, activity providers, venues, licensed guides and etc.… all over Sri Lanka.

OUR AREAS OF SERVICES RANGE FROM BUT ARE NOT LIMITED TO:

  • Special Interest Group Tours (history, culinary, agricultural, sports, painting, spa, wellness, single holidays, religious & spiritual, nature, walking, hiking, golf, and etc.…)
  • Corporate meetings & incentives
  • Conferences (Including audio-visual & technical equipment sourcing, banqueting, venue décor and etc.)
  • Event management
  • Team building activities
  • Product launches & presentations
  • Cocktails
  • Gala dinners
  • Themed events
 

Our client base includes top companies in the sectors of pharmaceutics, banking, telecommunications, insurance, incentive houses and tour operators.

In the field of leisure groups we are co-operating successfully with well-established group Tour operators, providing them exclusive tailor made designed programs all over Sri Lanka.

The guarantee of our success is attributed to our creativity, consistent professionalism, the high standard of our services, tailor made products, attention to detail and the final touch that makes each program a unique experience for the participants.

CAR RENTAL / FLY & DRIVE

In co – operation with reliable local and international car rental organizations, we offer most competitive rates for car rental (pre – booked as well as locally reserved).

Special “fly & drive” packages are set up, including car rental and accommodation in selected locations all over Sri Lanka.

EXCURSIONS

 

A full excursion program set – up in all major languages, consisting of excursions for all interests, adjusted to the features of every market. Excursions, boat trips and daily cruises are guided by skilled and experienced guides and aim to cover every aspect of interest in each region.

Apart from the “classical” excursions based on history and natural beauty of the country, Exotic Sapphire Voyages offers its clients the opportunity to discover the samples of the ethnic and tradition inheritance of Sri Lanka, through completely tailor made products.

Interactive excursions allow clients to participate in local cooking, wine & Tea producing and tasting, pottery manufacturing, bread baking, traditional dancing, elephant rides and much more.